Cookies Policy

We use cookies and similar technologies on this website and on our mobile applications. Cookies are text files containing small amounts of information, which your computer or mobile device downloads when you visit a website. When you return to websites – or visit websites that use the same cookies – they recognize these cookies and therefore your browsing device.

Like most banks, we use cookies to do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences and generally improving your browsing experience. They can also help ensure that ads you see online are more relevant to you and your interests. We also use similar technologies such as pixel tags and JavaScript to undertake these tasks. If you visit our website, we will deploy these technologies to provide an online service more suited to the device you connect from, as well as to prevent and detect fraud, keeping you secure. When you visit our website from any device (mobile, tablet or PC), we collect information about your use of this site, such as information about the device or browser you use to access the site (including device type, operating system, screen resolution etc.), the way you interact with this site, and the IP address your device connects from.

You may not be able to initiate or complete some activities within our secure online services unless these cookies or similar technologies are installed. Please note, we may not be able to process certain transactions if you are physically located in certain countries.

We use cookies to:

  • Ensure your security and privacy when in our secure sites.
  • Provide you with ads that are more relevant to you and your interests, and improve our targeting and enhance
    your
    journey through our sites and partner sites.
  • Improve our understanding of how you navigate through our sites so we can identify improvements.
  • Evaluate our sites advertising and promotional effectiveness (we own the anonymous data collected and don’t
    share it with anyone).
  • We use both our own (first-party) and partner companies’ (third-party) cookies to support these activities

What are cookies?

Cookies are small bits of data (information) stored as plain text files on a user’s computer through the website browser. Cookies are also called HTTP Cookies because they can be transmitted only through HTTP. Cookies are necessary so that most websites work properly. A basic website can function without serving cookies, but most websites need some cookies stored on the user’s computer so that the website remembers the user’s language preference and other preferences. Cookies are created and stored on the user’s computer when the user’s browser loads a particular website. The website sends information to the browser which then creates a text file, known as a “cookie”. Every time the user goes back to the same website, the browser retrieves and sends this “cookie” file to the website.

Cookies in emails

In addition to the cookies we use on this website, we also use cookies and similar technologies in some emails and push notifications. These help us to understand whether you have opened the email and how you have interacted with it. If you have enabled images, cookies may be set on your computer or mobile device. Cookies will also be set if you click on any link within the email. Further details of our use of cookies in emails (including how you can disable them) are set out on our Cookies and email page. Setting your cookie preferences You can control how cookies are placed on your device either via Your Cookies Setting on this website or from within your own browser. What happens to cookies that have been downloaded in the past? If you’ve disabled one or more cookie categories, we may still use information collected from existing cookies, but we’ll stop using the disabled cookies to gather any further information. You can delete existing cookies from your browser.